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FAQ
How long will returned packages be kept? Change/Return DEAR MY MUSE 2023-05-18 View 162 Recommend 0
How to proceed partial refund for a change of mind? Change/Return DEAR MY MUSE 2023-04-18 View 125 Recommend 0
Who is responsible for the return fee and re-shipping fee caused by incorrect information stated? Delivery DEAR MY MUSE 2023-01-18 View 208 Recommend 0
What should I do if I do not have a tax id number when I make an order? Order/Payment DEAR MY MUSE 2022-11-11 View 359 Recommend 0
Which courier will be used for delivery? Delivery DEAR MY MUSE 2022-10-19 View 733 Recommend 0
Regarding inquiries about fansign events Others DEAR MY MUSE 2021-09-28 View 1162 Recommend 0
I want to add poster tube. Others DEAR MY MUSE 2021-06-10 View 313 Recommend 0
How would the posters be delivered? Others DEAR MY MUSE 2021-05-18 View 313 Recommend 0
I want to exchange DEAR MY MUSE special gifts. Others DEAR MY MUSE 2021-05-18 View 240 Recommend 0
Regarding sales charts Others DEAR MY MUSE 2021-05-18 View 247 Recommend 0
Membership Withdrawal Others DEAR MY MUSE 2021-05-18 View 327 Recommend 0
I forgot the ID/Password. Others DEAR MY MUSE 2021-05-18 View 257 Recommend 0
How to get a refund? Change/Return DEAR MY MUSE 2021-05-18 View 290 Recommend 0
What are the exchange and return procedures? Change/Return DEAR MY MUSE 2021-05-18 View 399 Recommend 0
Situations which exchange or refund is not allowed Change/Return DEAR MY MUSE 2021-05-18 View 247 Recommend 0
When will the delivery start for the orders including pre-sales goods? Delivery DEAR MY MUSE 2021-05-18 View 867 Recommend 0
I want to cancel the order after payment. Order/Payment DEAR MY MUSE 2021-05-18 View 419 Recommend 0
I want to change the payment method. Order/Payment DEAR MY MUSE 2021-05-18 View 440 Recommend 0
I want to combine my orders. Delivery DEAR MY MUSE 2021-05-18 View 345 Recommend 0
How long would the delivery take? Delivery DEAR MY MUSE 2021-05-18 View 1676 Recommend 0
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